$152.34
10% Discount For Your First Order Code: BOX10
Studio: Moon Glow.
Item Material: Resin.
Estimated Product Size: 25 x 15 x 16cm.
Limited Edition: 288 pieces.
Expected Released Date: To be determined.
Remark:
Note: Shipping fee for GK statue(s) is not included. We will send you the shipping fee invoice (payment request) via PayPal when the statue(s) is ready to ship.
A1: You can place the order with no registration. But we highly recommend you create a registered account before you place the order. The purchasing steps are as follows:
| For Cosplay Items ⬇ | For GK Statues ⬇ |
| Add to cart | Add to cart |
| Fulfill the address information | Fulfill the address information |
| Complete the payment (including the shipping fee) | Complete the payment (shipping fee excluded) |
| Wait | Wait for shipping fee Invoice via Paypal |
| Wait | Complete the payment of shipping fee |
| We arrange the shipment | We arrange the shipment |
| Tracking number is released | Tracking number is released |
| Item(s) arrived | Item(s) arrived |
A2: We accept PayPal and other major credit cards (via checkout), a PayPal account is not necessary. You can choose “Pay with Credit Card” under the log-in form when you are transported to PayPal’s login page.
A3: To avoid customs duty, or save you money on customs duty, we will usually declare a lower price on the shipping bill than the real price you paid. However, the customs duty is determined by the customs of your Country. And it is uncertain to know how much about it. If there is any customs fee, we are not responsible for that, and you should pay it, otherwise, your parcel will be returned or destroyed by the customs office in your Country. Your understanding would be appreciated. If you don't need us to declare a low value. Please contact us before the shipment.
A4: Please understand the Total delivery time = Processing time + Shipping time.
| Time | For cosplay items | For GK statues |
| Processing time | 7 - 20 business days. Each of our cosplay items is made to order, which will take processing time. | 1 - 10 business days |
| Shipping time | 7 - 15 business days via Standard shipping way. 3 - 7 business days via Express shipping way. | 7 - 15 business days via Epacket shipping method. 3 - 7 business days via Express shipping method. 30 - 40 business days via SAL/Sea shipping method. |
More information about shipping please refer to our shipping prolicy.
A5: We are sorry that can't ship to P.O. boxes, APO and FPO address. Please fullfill the actual address when you place the order. Thank you for your understanding.
A6: Your payment information is kept by PayPal or your card organization, and will not be saved by us. We only use your shipping info for the delivery. For more information, please refer to our Privacy Policy.
A7: The purchasing process on our website is: Add to Cart > Checkout > Confirm > Payment. When you are in the process of Checkout or Confirming, you can apply the coupon code.
A8: Yes, please refer to below charts.
For cosplay costumes, please allow 1 inch differs due to manual measurement, thank you for your understanding.
As different monitors display colors differently, the color of the actual item may vary slightly from the product images, thanks for your understanding.
| Conditions | Solutions |
| Out of Stock | Refund |
| Haven't received | Refund |
| Wrong item or color | Refund or Free exchange. |
| It arrived damaged during shipping | Refund or Free exchange. |
| Of defective quality | Refund or Free exchange. |
| It arrived with missing parts | Partial Refund or new shipment of missing parts |
| Clearance items | Non-refundable |
| Gift Card | Non-refundable |
| Wrong size the customer provide | Non-refundable |
| Used, washed, stained, altered items | Non-refundable |
| Worn, washed, trimmed wigs | Non-refundable |
| Items were destroyed or returned due to failure to sign for receipt in time | Non-refundable |
We shall take good care of packing your order before shipment. But sometimes the damage happens during the long distant delivery. Because almost all GK statues are made of resin, which kind of material is fragile. Please don't worry, if this happened, we will do everything we can to help you!
| Conditions | Solutions |
| Out of Stock | Full Refund |
| Haven't received | Full Refund |
| PRE-ORDER Deposit | Refundable within 48 hours as you placed the order; Deposit is Non-refundable if it is been over 48 hours |
| PRE-ORDER Full Payment | Refundable within 48 hours as you placed the order; Amount expect deposit will be refunded to you if it is been over 48 hours. (Deposit will be kept by the studio as a cancellation fee) |
| IN STOCK Products | Refundable within 3 days as you placed the order. Non-refundable if it is been over 48 hours. |
| Opened and used products | Non-refundable |
| The flaw caused by us | Partial refund/Free repair |
| Damage caused by the customer | Non-refundable |
